We care about your family pets.

We understand the love and friendship your pets bring to your family and just how much your dog or cat really means to you. We also know that household pets sometimes have accidents on the carpets and furniture for a variety of reasons. Sometimes the messes they leave can cause extensive damage to your furniture and carpeting... not to mention the unsightly stains and strong odor.

The sentimental value of your pet makes it difficult to consider, but you don't have to live in enviroment that is unhealthy for you and your family either. Let us help you make some decisions regarding your pet issues, it might be an easier solution than you think.

Why it’s so hard to get out!

Urine forms a waxy “crust” on the surface of your carpet.
Because of a high concentration of salts, bacteria, and other organic matter, urine forms a wax-like greasy residue that resists ordinary cleaning solutions. Professionals use a moderately strong acidic solution to break down the urine solids before they attempt to remove the spot from your carpet.

Mild urine spots can be cleaned from the surface, BUT…
Heavier deposits affect the backing and padding of your carpet. You can either remove the padding and clean the carpet from the back and reinstall, OR, we can offer you another option…

SUB-SURFACE EXTRACTION
We utilize special cleaners and a powerful vacuum system that removes pet urine, stains, and odors from the padding, carpet backing, and the face fibers in one step. Extreme contamination may require several visits because of a condition called “wicking”.

What About “Wicking”?
What is wicking? Just like old-fashioned oil lamps that draw oil from a reservoir and stay damp, urine spills create a reservoir that dries out. Once they are re-wet from cleaning, the carpet pile acts like a “wick”, and hydraulic pressure pushes the moisture to the surface of the carpet. Until the urine is removed entirely from the reservoir, spots will continue to return to the surface, and the pungent smell will continue to be troublesome. Cleaning urine spots from the surface of your carpet is an “art” that even qualified technicians find challenging at times, so be patient if several visits are necessary to remedy urine stains.

Basic Carpet Care Steps for Spills
(Get to that spot as quickly as possible)

1. Using a white absorbent cloth or paper towels, blot up or scoop up as much of the spill as possible.  Never rub!  Rubbing can alter the texture of the carpet.

2. Apply (without over wetting) clean warm (not hot) water to stained area.  Blot up firmly to remove as much moisture as possible.  Repeat until there’s not stain or no further transfer of stain.

3. If stain remains on carpet, apply (without over wetting) a solution of warm water and mild non-bleach liquid laundry detergent (1 tsp. to 1 qt. of water).  Clear mild dishwashing liquid, without additives live hand softeners or scents, is also ok.  Let stand for about 5 minutes.

4. IMPORTANT STEP:  Blot up the detergent.  Then apply clear warm water.  Blot up water.  Once again apply clear warm water.  Blot up water.  Repeat until all detergent is removed.  Detergent residue accelerates re-soiling!

5. Absorb remaining moisture with layers of white paper towels weighted down overnight with a non-staining glass or ceramic object.

6. When completely dry, vacuum or brush the pile to restore texture.  After drying, if the stain reappears, it may be because some of the stain remained deep in the pile and “wick’d” up to the surface.  If so repeat steps 3 to 6.  If the stain remains, give us a call.

A.  Follow 1.  Then apply dry cleaning solvent (available at a hardware store or the cleaning aisle of your supermarket).  Follow instructions and precautions on container.  Then follow 2-6.

B.  Follow 1-3.  Then apply solution of clear, white, non-suds ammonia (2tbs. to 1 qt. water).  Blot with clean white cloth or paper towels.  Repeat 3.  Then 4-6.

C. Follow 1-4.  Then apply solution of white vinegar (2tbs. vinegar to 1 qt. of water).  Blot with clean white cloth or paper towels.  Repeat 3.  Then 4-6.

D. Follow 1-3.  Then apply solution of white vinegar (2tbs. to 1 qt. water) and blot.  Next apply solution of clear, white, nonsuds ammonia (2tbs. to 1 qt. water) and blot.  Repeat 3.  Then 4-6         

E. Freeze area with ice cubes.  Shatter solid mass with blunt instrument.  Vacuum up pieces.  Follow 3-6.

F. Test nail polish remover on an obscure non-visable section of carpet to see if it removes color.  If not, apply remover and blot.  Repeat if necessary.

G. Follow 1-4.  If stain remains, apply dry cleaning solvent (follow instructions and precautions on container).  Repeat 3 & 4.  Then 5 & 6.

H. Vacuum thoroughly.  If needed, follow 1-6.  Note:  If these procedures do not work for you, consult a carpet care professional. 

Cleaning Up Spills Isn’t Hard . . . If You Act FAST

“Blotting” and “applying” are the basic steps of any carpet cleanup.  Start by blotting up the spill using clean white absorbent materials like terry cloth or paper towels.  Work from the outer edge to the center.  Keep turning or replacing the towel so a fresh surface is always being applied to the carpet.  Gently scrape up solids with the edge of a spoon.

While you work, keep an eye on the towel.  As long as you are getting the color of the spill on the towel you are making progress.  Keep blotting until you are not getting any more transfer to your towel Never rub.  Rubbing can fuzz or distort carpet fibers, as well as spread the stain.

Before applying anything, try to identify the source of the stain.  Different stains require different cleaning procedures.  Always pretest in an inconspicuous spot any cleaning solution you are going to use.  Without over-wetting, apply a retail spotting agent or the solutions we recommend here.  Use clean white unprinted materials.

Never use all-purpose spray cleaners, bleach, or alkaline detergents—You can damage your carpeting.  

When you have cleaned up and rinsed as best you can, get a thickness of fresh towels.  Place them on the spot and put a weight on top of it, like a glass or ceramic dish.  This will work as a poultice and help draw out more of the spot.

What kind of stain?

Identify the source of the stain.  Check the list below for stain type and corresponding letter(s).
Follow the lettered instructions under “Complex”.  All numbers relate to the steps under
“Basic”.  Regardless of source, immediately clean up as much stain as possible.

We are just a phone call away and we have lots of experience in removing tough spots & stains. Pet stains, in particular, often require special treatment. 

Urine Deposits can be seen easily with a black light.  Request a black light inspection the next time we visit or call to schedule a FREE Pet Treatment Inspection! Make sure to request the black light.

All Brite Cleaning technicians can offer you many solutions* in treating your pet odor problems…

• Simple deodorization. We can deodorize your carpet for as little as $0.10 a square foot! Deodorization will not remove any stains but can alleviate odor problems if this is your only concern.
• Pet Injections. We will inject enzymes into the padding where the stain is located. This will remove odor.
• Saturation (Urinse) Treatments. We will saturate the spot and rinse.
• Full Pet Decontamination. We will remove the carpet and pad, seal and treat the sub-floor, replace the old padding with new pad, reinstall the carpet, install a plastic barrier between the pad and carpet, and clean it with a saturation treatment.

Please note that pet odor treatments are not covered under All Brite’s 100% guarantee. We proudly stand behind all work that we do, but each pet odor situation is different and each has it’s own level of restoration. The only way we can 100% guarantee odor removal is with a Full Pet Decontamination and the pet is no longer in the home.

How to do it… Don’t Worry!
You have two options from trying to get rid of pet stains and smells.

Your first option is to try and do it yourself, we have products here at All Brite Cleaning that you can purchase that is the same chemicals that we use when we come to your home.  Just make sure to follow the directions carefully.

Your second option is to call us and we can help.  Why spend your valuable time and lamenting over pet stains when we have all the tools, cleaning solutions, and equipment to get the job done right in a timely manner?

Urine spots are difficult to deal with because…

• Animals often urinate with nobody’s looking and many spots go unnoticed.
• More than 1/4 cup of urine will penetrate into the carpet’s backing and padding.  Once the urine drives, it forms a dehydrated reservoir that’s just waiting for moisture and humidity.
• Once the summer months arrive with humidity and heat, the urine solids in your carpet are “activated”, and off-gas bacteria and ammonia create a very foul smelling condition
• Urine spots are sometimes hard to detect.  A moisture probe and black light are tools that a professional uses to locate spots.
• In order to effectively remove urine from any carpet, all contaminated areas must be discovered and treated.

The Spot & Spill Information given below is provided by your Carpet Care Guide.  If you are not a client and wish to become one, make sure to request one when you schedule your estimate!

If you would like additional information or more in depth detail on a particular stain or spot, then check out the Carpet & Rug Institute.